The Systems Program provides support for Alliance-wide systems, including Ex Libris Alma management, Primo discovery, and other services. In close collaboration with the Systems Team, the program provides broad oversight and leadership for technologies used by Alliance programs, teams, and members. This includes investigation of new solutions, support for their implementation, and the ongoing assessment of existing systems against emerging needs.
System Team Charge
The Systems Team provides broad oversight and leadership for technologies used by Alliance programs, teams, and members. As experts for the consortium, the team investigates new solutions, oversees their implementation, and continually assesses existing systems against emerging needs and technological change to ensure agility and achieve improved functionality, efficiency, and interoperability. The team also monitors vendor compliance with Service Level Agreements and general performance of customer support.