The Diversity and User Experience (DUX) program provides broad support and leadership on user experience, including accessibility of services, resources, and activities. We’re a collaborative community whose work is informed by our dedication to diversity, equity, inclusion, and anti-racist principles.

We look toward connections and intersections beyond technology and systems, with a focus on the practices and philosophies of enhancing user experiences. These connections include public services and member access — areas of library work where we directly assist, support, and engage with patrons, user communities, and library workers.