Fulfillment Standing Group (FSG)

We’re Recruiting!

We’ll be seeking out a brand new group chair, and two regular members. If you want to know why you should be our new chair, Victoria has reasons:

“Do you want the opportunity to work with awesome people across the Alliance? Do you want to grow in your fulfillment-related skills and as a leader? Sign up to be the incoming chair of the Fulfillment Standing Group for the 2026-2027 season when Alliance recruitment opens!

The Fulfillment Standing Group is one of the core standing groups of the Resource Sharing and Fulfillment program of the Alliance. With a focus on fulfillment, ranging from Course Reserves to Alma Letters, the group has produced a veritable library of Fulfillment-related documentation over the years, and plays an active role in CEG Community Calls and RSF events such as Summit & Fulfillment Days.

I know, it’s intimidating to sign up directly as a chair, but the FSG is a low-pressure environment to see what leading an Alliance group is like. NO experience is necessary, just a willingness to learn and share your knowledge. You’ll be working with an experienced group who all have one or more seasons of membership in FSG under their belts to help guide you. Co-chair applicants are very welcome and encouraged to apply (if you’ve seen the wonders CEG has given us, you know having co-chairs is effective)!

If you have any questions about being a chair, about FSG, or about being the chair of FSG, you can reach out to me (known Alliance fan, retired FSG group chair with three years under my belt, general menace to society, victoriakerr@uidaho.edu) or Lori for further information. No amount of experience or knowledge is too little or too much; the FSG is all about learning together!”

Documentation

Our group is always creating new documentation and updating the resources we’ve already accumulated. Our work can be found in the Fulfillment Essentials section. Check back regularly to see what’s new!

Have a question or suggestion? Contact the FSG.

Charge

The Fulfillment Standing Group (FSG) is charged with:

  1. Improving and standardizing documentation
  2. Strengthening fulfillment and configuration expertise
  3. Providing documentation of best practices and the creation and maintenance of online training manuals
  4. Participating in RSF community calls
  5. Suggesting potential Alliance-wide areas of standardization
  6. Responding to requests with just-in-time training regionally or through web or video-based resources

Members

Erin Bos

Central Washington University

Term: Sept 2025 – June 2027

Victoria Kerr

Chair, Fulfillment Standing Group FY26

University of Idaho

Sophia Pankowski

University of Oregon

Term: Sept 2025 – June 2027

Irene Taylor

Linfield University

Term: October 2024 – June 2027

Jennifer Wells

Oregon State University

Sage Workman

Washington State University

Term: Sept 2025 – June 2027

Kaitlyn Yang

Seattle UniversityLaw

Term: Sept 2025 – June 2027

Staff

Photo of Lori Hilterbrand

Lori Hilterbrand

Program Manager, Resource Sharing & Fulfillment

Orbis Cascade Alliance

Work Phone: (541) 246-2471

Pronouns: she/her/hers