Resource Sharing & Fulfillment (RSF) Community Calls

Community Calls

Community Calls for 2024/2025 will be held on the Second Thursday of each month from 11 am-noon. The RSF Community Engagement Group would like to invite you to attend our monthly calls if you work in resource sharing, access services, circulation, or any other services that fulfill loans, holds, bookings and requests. Log-in information will be added to the agenda on the week of the call. Contact Lori Hilterbrand if you have missed the log-in info, or contact Elizabeth Duell if you would like to be added to the RSF Discussion List to receive the agendas and other program information.

Below you will find agendas and recordings for recent-past RSF Community Calls.

Don’t be shy, but if you are….

We realize that bringing your question up in a community call can be a little intimidating (although we’re all very friendly and eager to interact). If you have a question or issue you’d like some help with but are not yet fully comfortable speaking in front of the group, use this Anonymous Ask form! Please don’t expect individual replies as the form is completely anonymous, but , if the question or idea is intriguing, helpful or otherwise endearing, we’ll add it to our call agenda and give it some discussion, or email about it on the RSF Discussion list. Tune in for answers and *don’t be shy!*

Recordings and Agendas

2024/25

  • May 8, 2025: Agenda, Recording (Highlights: Alma release updates for May, Alma demo for closing lost loans, new letter documentation from the FSG)
  • April 10, 2025: Agenda, Call Not Recorded (Highlights: Accessible word processing demo, community patron services discussion)
  • March 20, 2025: Agenda, Recording (Highlights: Quick tips on Windows clipboard and Google pagination; Multi-Part Shipping discussion)
  • February 13, 2025; Agenda, not recorded (Highlights: February Alma release updates, Advocacy within the library & beyond)
  • January 9, 2025: Agenda, Recording, Chat File (Highlights: Discussion of Course Reserves processes, software, locations, and formats; Fulfillment Configuration Utility demo and Resource Sharing Labels demo)
  • December 12, 2024: Agenda, Recording (Highlights: Discussion of the state of the Circulation desk – where is it, what’s it called, who works at it, including visuals; invitation for mentor applications for the 2025/26 mentorship season)
  • November 14, 2024: Agenda, Recording (Highlights: Alma November Feature Release information, Mentorship Program discussion, Topics of interest survey coming)

2023/24

  • June 13, 2024: Agenda, Recording (Highlights: Safety and Emergency Response discussion, end of year conversations and thank yous)
  • May 9, 2024: Agenda, Recording (Highlights: Alma May Feature Release information, Holds demos from the Life Cycle of a Loan series, updates on the new bookbands and pull slips)
  • April 11, 2024: Agenda, Recording (Highlights: Weeding and inventory discussion and presentations)
  • March 14, 2024: Agenda, Recording (Highlights: Requesting demos from the Life Cycle of a Loan series, Part 2 of the Student Employment discussion featuring students from Gonzaga)
  • February 8, 2024: Agenda, Recording (Note the recording was not started until the Student Employment discussion began, and the captioning tool was not turned on. Please see the agenda and for notes and links to the Alma February Release information)
  • January 11, 2024: Agenda, Recording (Highlights: General messages demos, Survey results on naming conventions from prior months)
  • December 14, 2023: Agenda, Recording (Highlights: Continuing Discussion of Summit and Courier Naming)
  • November 9, 2023: Agenda, Recording (Highlights: Alma November Release notes and demos, Opening discussion of Summit and Courier Naming Consistency)
  • October 12, 2023: Agenda, Recording (Highlights: new group introductions, Finally Fall! group discussion)