Community Calls

Community Calls for 2025/2026 will be held on the Second Thursday of each month from 11 am-noon, November through June. The RSF Community Engagement Group would like to invite you to attend our monthly calls if you work in resource sharing, access services, circulation, or any other services that fulfill loans, holds, bookings and requests. Log-in information will be added to the agenda on the week of the call. Contact Lori Hilterbrand if you have missed the log-in info, or contact Elizabeth Duell if you would like to be added to the RSF Discussion List to receive the agendas and other program information.

Below you will find agendas and recordings for recent-past RSF Community Calls.

Don’t be shy, but if you are….

We realize that bringing your question up in a community call can be a little intimidating (although we’re all very friendly and eager to interact). If you have a question or issue you’d like some help with but are not yet fully comfortable speaking in front of the group, use this Anonymous Ask form! Please don’t expect individual replies as the form is completely anonymous, but , if the question or idea is intriguing, helpful or otherwise endearing, we’ll add it to our call agenda and give it some discussion, or email about it on the RSF Discussion list. Tune in for answers and *don’t be shy!*

Recordings and Agendas

2025/2026

• June 11, 2026: Agenda, Recording (Feedback, dreams, and ideas for community calls, Digital Resource Sharing Project Group update, Summit & Fulfillment Days proposals, courier shipping setups)
• May 14, 2026: Agenda, Recording (May Alma feature release notes, document information about dual locations and personal copies on course reserves)
• April 9, 2026: Agenda, Recording (Alma Offline demo, Courier and AAR call previews, Summit & Fulfillment Days conversation)
• March 12, 2026: Agenda, Recording (Green Flags!, Reserves documentation, Multi-Part shipping recap)
• February 19, 2026: Agenda, Recording (Joint RSF & DUX Community Call about accessibility, ILL, document delivery, course reserves, and more)
• January 8, 2026: Agenda, Recording, Chat (Highlights: ILL statistics and integrations call for information, Library of Things discussion led by OSU’s team)
• December 11, 2025: Agenda, Recording (Highlights: Book band continuation discussion, International ILL Hub from SSG)
• November 13, 2025: Agenda, Recording was started late (Highlights: Pull slips discussion, Alma November release demos, Mentorship Program mentee recruitment)
• October 9, 2025: Agenda, Recording (Highlights: Announcing new group members and this year’s plans, multi-part shipping Q&A, community check in)

2024/25

• June 12, 2025: Agenda, Recording (Highlights: Cloud apps demos, finding shelving errors, call satisfaction survey)
• May 8, 2025: Agenda, Recording (Highlights: Alma release updates for May, Alma demo for closing lost loans, new letter documentation from the FSG)
• April 10, 2025: Agenda, Call Not Recorded (Highlights: Accessible word processing demo, community patron services discussion)
• March 20, 2025: Agenda, Recording (Highlights: Quick tips on Windows clipboard and Google pagination; Multi-Part Shipping discussion)
• February 13, 2025; Agenda, not recorded (Highlights: February Alma release updates, Advocacy within the library & beyond)
• January 9, 2025: Agenda, Recording, Chat File (Highlights: Discussion of Course Reserves processes, software, locations, and formats; Fulfillment Configuration Utility demo and Resource Sharing Labels demo)
• December 12, 2024: Agenda, Recording (Highlights: Discussion of the state of the Circulation desk – where is it, what’s it called, who works at it, including visuals; invitation for mentor applications for the 2025/26 mentorship season)
• November 14, 2024: Agenda, Recording (Highlights: Alma November Feature Release information, Mentorship Program discussion, Topics of interest survey coming)