Introduction

Communities experience libraries as more than online spaces. This project focuses on ways to support library workers in our efforts to improve the user experience of our physical spaces.

• Design & Aesthetics: Guidance for thinking about artwork, displays, and other aesthetic concerns in a library’s environment, and how they may impact users’ comfort and enjoyment of the space.
• Furniture & Use of Space: Guidance for selection and arrangement of furniture and fixtures to optimize the functionality and comfort of the library environment.
• Safety: Guidance for different considerations of users’ psychological and physical safety, and how the built environment can impact their sense of wellbeing in the space.
• Sensory Elements: Guidance for how elements of the library’s physical space may impact users’ senses, primarily sight, smell, and sound; pays particular attention to impacts on people with sensory sensitivities.
• Signage & Wayfinding: Guidance on the strategic placement of signs and visual cues to guide patrons through the library space efficiently and effectively.

Creators and Editors

Members of the User Experience Standing Group (UXSG) created and continue to revise this resource to maintain relevance and currency.