Diversity & User Experience (DUX) Community Calls

Schedule and Access

Community Calls, formerly known as Open Calls, are the Third Thursday from 2pm to 3pm (Pacific). Login information will be included at the top of the agenda, which is linked below with recordings, transcripts, and chat logs. Contact Amy Coughenour if you missed the login information, or contact Elizabeth Duell if you would like to be added to the DUX Discussion List to receive the agendas and other program information.

The DUX Community Engagement Standing Group encourages all Alliance member staff to attend our community calls, especially if your work includes user experience; accessibility; diversity, equity, and inclusion; reference and instruction; liaisonship; or other areas of library work where you directly assist, support, and engage with users.

Topics and Questions

If you have a question to ask or an issue to bring up with the community, contact Amy Coughenour or use the Anonymous Ask form!

Agendas and Recordings

Beginning with January 2022, DUX Community Calls use a running agenda format for the academic year, with the newest meeting consistently at the top of the document. This offers easy context and searchability.

October 2023 to June 2024

FY2024 Running Agenda

  • May 23, 2024Recording, Automated Transcript, Chat Log
    • Accessibility Standing Group Updates (ASG members)
      Zachary Grant, Clark College; Joanna Bailey, Western Washington University; Michele Burke, Chemeketa Community College; Emily Cukier, Washington State University
      • Cognitive Diversity and Neuroinclusion project
    • Community Feedback Survey – due by end of day on Friday, June 7
    • DUX Program Review/Updates
  • April 18, 2024Recording, Automated Transcript, Chat Log
    • Central Staff Updates – Save the Dates (DUX Program Days and upcoming LGBTQ+ Training Series sessions)
    • AI Conversations: Exploring and Sharing AI LibGuides
    • Conversation Follow-Up (limited notes taken in the agenda)
  • March 21, 2024Recording, Automated Transcript, Chat Log
    • Central Staff Updates – Accessibility and Ex Libris (data gathering), DUX Program Days (June 4-6) CFP, and watch for DEISG survey for information about challenge experiences
    • Updates from Standing Groups (written): ASG, DEISG, DCESG, and UXSG
    • Library Instruction and AI
      • Theresa Yancey (Chemeketa Community College)
      • Arielle Rodriguez and Peggy Burge (University of Puget Sound)
    • Conversation Follow-Up
  • February 15, 2024Recording, Automated Transcript, Chat Log
    • Central Staff Updates – Zoom registration option check; accessibility items (conversation follow-up, informal continuing conversation, Primo logo files and alt-text, accessibility issues with Primo Showcase carousel)
    • Updates from Standing Groups (written): ASG, DEISG, DCESG, and UXSG
    • AI Topics Feedback Survey Results
    • Rethinking Plagiarism & Cheating
    • Upcoming AI Conversations
  • January 18, 2024Recording, Automated Transcript, Chat Log
    • Central Staff Updates – Ex Libris accessibility webinar; DUX Program Day(s) feedback
    • Member Sharing & Discussion: Reference Models
      • Hacherl Research & Writing Studio – Gabe Gossett (WWU)
      • Student Reference Assistants – Pam Martin (WSU)
      • Collaboration with Campus Departments – Lorena O’English (WSU)
    • Updates from Standing Groups (written): ASG, DEISG, DCESG, and UXSG
  • December 19, 2023Recording, Automated Transcript, Chat Log
    • Cooperative Reference Services & Models, with Jennifer Cox (Answerland) and Sara Peté (AskWA)
  • November 16, 2023Recording, Automated Transcript, Chat Log
    • Central Staff Updates – Helmer Award, DUX discussion list polls and feedback, December Community Call schedule feedback
    • Updates from Standing Groups: ASG, DEISG, DCESG, and UXSG
    • Reference Staffing – Poll feedback for reference service models, followed by discussion
  • October 19, 2023Recording, Automated Transcript, Chat Log
    • Updates from Standing Groups: ASG, DEISG, DCESG, and UXSG
    • Feedback polls and conversation about topics to discuss with the DUX community this year

September 2022 to May 2023

FY2023 Running Agenda

  • May 23, 2023Recording, Automated Transcript, Chat Log
    • Updates, including Standing Groups (ASG and DEISG)
    • Reviews and previews (DUX program updates, fines-free conversation, UX in physical spaces)
  • April 25, 2023Recording, Automated Transcript, Chat Log
    • Updates, including Standing Groups (ASG and DEISG)
    • Fines-Free Conversation Part 1 (theory) – equity, options, fears and concerns, successes, user experience, and other adjacent topics
  • February 28, 2023Recording, Automated Transcript, Chat Log
    • Updates, including Standing Groups (ASG and DEISG)
    • …With Literacy and Justice for All: Library Services to Refugees & Newcomers – Claire Dannenbaum (LCC)
    • PCSG request for feedback about the text a call number feature – Perri Moreno (UI)
  • January 24, 2023Recording, Automated Transcript, Chat Log
    • Updates, including Standing Groups (ASG and DEISG)
    • Conversation: UX in physical spaces, accessibility-related activity at local libraries, Primo VE check-in
  • December 13, 2022Recording, Automated Transcript, Chat Log
    • Updates, including Standing Groups (ASG and DEISG)
    • UX in physical spaces
  • November 22, 2022Recording, Automated Transcript, Chat Log
    • Updates, including Standing Groups (ASG and DEISG)
    • Discourse of Decolonization – Kael Moffat (SMU) (list of references)
  • October 25, 2022Recording, Automated Transcript, Chat Log
    • Updates, including Standing Groups (ASG and DEISG)
    • DEI/DUX associated talks
      • Research, Reading & Writing Studio – Janet Hauck (SPU)
      • DEISG: DEI vocabulary and usage (discussing disability) – Robert Perret (UI)
    • DUX project for FY23 – UX in physical spaces
    • Primo VE check-in
  • September 27, 2022Recording, Automated Transcript, Chat Log
    • Updates and scope overview
    • Discussion to plan for the upcoming year

Previous Years