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Charge

The Technical Services Working Group (TSWG) assists the Collaborative Workforce Team (CWT) in accomplishing annual team goals. In addition, the TSWG has the following recurring responsibilities related to acquisitions and resource management functions in Alma:

  • oversight and leadership 
  • identifying and developing Alliance level policies and procedures
  • supporting day to day operations 
  • troubleshooting & proposing solutions to roadblocks
  • submitting Alliance-level support cases 
  • communicating with teams, working groups, members, and Ex Libris
  • collaborating with Shared Content Team on Network Zone management of consortially licensed or purchased library materials
  • identifying enhancement requests and providing input to the Systems Team concerning ELUNA enhancement voting. 

The TSWG Chair serves as a member of the the CWT and brings issues to the broader team as appropriate. CWT evaluates the TSWG annually and revises the membership and charge as appropriate.

Documentation on the Alliance web including

Check out the Collaborative Workforce Program Blog for updates!

see Shared Content and Technical Services Team


Documentation on the Alliance web including

Check out the Collaborative Workforce Program Blog for updates!