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Service model

The Alliance contracts on behalf of the dropsite libraries. Our current courier vendor, Expak, is responsible for hiring drivers and ensuring materials are delivered at the days/times requested.

Pricing model

The Alliance pays by the dropsite and number of days of service. Fuel costs are also a factor , and are reviewed annually. Under the terms of the current contract, annual courier fees cannot increase more than 5%.

Evaluatingyour existing service

Factors to consider include:

  • The number of ILL or RS items you send and receive annually
  • The cost of shipping and packing those items
  • How quickly those items can get to your patrons
One example:

A public library is trying to decide whether or not to join a courier service. A courier service membership is quoted to them at $7,000 for pickup/delivery 5 days per week. (Note: this is an example price to demonstrate the math - interested libraries should contact the Alliance for current pricing information.) The library sends an average of 2500 ILL packages annually to libraries that are already served by the courier.

  • USPS media mail likely averages approximately $4.00 per item.
  • Annual cost is 2500 items at $4 each - $10,000.
  • Savings: $3,000
If you have questions, or would like more information (including current pricing), please contact Elizabeth Duell at eduell.orbiscascade.org.