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Position Description

Electronic Resources Specialist

Job Summary

The Electronic Resources Specialist role supports the Orbis Cascade Alliance's shared content program. The incumbent reports to the Program Manager, Shared Content & Technical Services (SCTS) and works closely with the Alliance”s Finance Manager. 

This position is responsible for a variety of content acquisitions-related functions, primarily working with libraries and content providers. The Electronic Resources Specialist coordinates timely and accurate electronic resource subscription renewals. The incumbent assists with order processing and annual renewals of electronic resources on behalf of the consortium, statistical data reporting, and record management (including Web site updates and maintenance of the ConsortiaManager e-resource management system).

The Electronic Resources Specialist works closely with the Alliance technical services and collections communities, other member library staff, and Alliance central staff. The incumbent supports the SCTS Program Manager to ensure ongoing access to shared electronic content for participating Alliance member and non-member libraries, and acts as a resource to the Finance Manager in the creation of purchase orders and invoices.

Essential Functions:

Analyzes Offers from Content Providers (20%)

  • Independently coordinates complex subscription renewals through the process of negotiating and accepting pricing, confirming subscribers, and tracking orders and invoices;
  • Analyzes pricing structures and identifies inequities in offers;
  • Exercises independent judgment when reviewing subscription increases and understands when to involve supervisor for resolution.
Communicates with Subscribers about Consortial Offers (25%)

  • Responds to subscriber and vendor inquiries related to subscription trials, quotes, orders, and renewals; · Sets timetables for review of pricing and renewal confirmation by library staff;
  • Compiles relevant information for subscriber review of resource renewal and potential trial access;
  • Helps members route their technical questions to appropriate vendor contacts.
Manages Communication Regarding Subscriber Needs (30%)

  • Assembles, reviews, and confirms all ordering data submitted to vendors;
  • Facilitates the ordering, invoicing, and payment of electronic resources;
  • Tracks and maintains library contact and IP information;
  • Monitors overdue account statements and contacts vendor and/or library staff as appropriate to ensure that payments are made and accounts adjusted;
  • Escalates cases to supervisor as needed.
Innovates Process of Electronic Licensing (10%)

  • Supports and maintains software to streamline centralized electronic resources management in a shared system;
  • Coordinates with the Alliance”s Electronic Content Group to devise and implement best practices related to consortial e-resource management.

Manages Consortium-level Statistical Reporting (10%)

  • Proactively collects and, when possible, collates Alliance statistics from content providers;
  • Prepares statistical reports for subscribers as necessary;
  • Organizes and maintains central electronic files of Alliance e-resources statistics (when available).

Other duties as assigned (5%)

Qualifications

Required Qualifications:

· Bachelor”s degree
· Demonstrated written and verbal communication skills
· Significant experience managing data in Excel
· Demonstrated interest in learning new skills, tools, and systems
· Demonstrated ability to create documentation in many forms

Preferred Qualifications:

  • Experience in an academic library and/or consortium setting.
  • Knowledge of library acquisitions and/or experience managing electronic resources.
  • Experience working with an Integrated Library System, especially Ex Libris” Alma.
  • Experience with project management software (e.g., Trello). 
  • Familiarity with electronic resource statistical reporting and format standards (e.g., Project COUNTER). 
  • Experience with a library Electronic Resource Management (ERM) system.
  • Experience with a Customer Relation Management (CRM) system.
  • Ability to effectively work remotely. 

Knowledge, Skills and Abilities:

  • Ability to excel in a distributed and collaborative environment, including interaction with colleagues who represent a wide array of academic libraries and diverse professional responsibilities.
  • Demonstrated excellence in business communication.
  • Demonstrated project management knowledge. 

Physical Conditions:

  • Work from home.
  • Extensive travel is not required, but incumbent may occasionally participate in regional and/or national events directly related to Orbis Cascade Alliance services, and travel locally to meet with other local Alliance colleagues.

Application Information

Appointment and Salary:

  • Orbis Cascade Alliance is a 501(c)(3) serving 38 academic libraries in the states of Oregon, Washington, and Idaho.
  • This position is a full time, twelve-month position. The Alliance does not use a rank or tenure system.
  • Employee will work remotely from their home within the Portland, Oregon metropolitan area.
  • Salary commensurate with qualifications and experience:
    • Minimum = $37,823
    • Median = $44,498
    • Maximum = $51,172.
Benefits for full-time staff include:

  • 20 days of vacation,
  • A generous retirement plan, and
  • Paid premiums for employee and all dependents for health/dental/life/disability insurance (details here).
To Apply:

  • Send a CV, cover letter, and three (3) professional references to jobs@orbiscascade.org.
  • Review of applications will commence September 10 and continue until the position is filled.
  • The candidate selected for this position must be able to meet eligibility requirements to work in the United States at the time appointment is scheduled to begin, and continue working legally for the proposed term of employment.
  • Orbis Cascade Alliance is an equal opportunity employer that embraces diversity in the workplace.