Patron verification prompts

 

How to
change the prompt
displayed at
Visiting Patron checkout

Recommendation for member institutions: Use University ID instead of Barcode for patron authentication. Barcodes at some institutions are no longer "eye-readable" and are instead imbedded in the magnetic strip. Patrons from a home library using magnetic strips may be unable to use Visiting Patron or Summit Borrowing, unless the patron already knows the number.

Prompts used by member institutions

This table shows the patron verification prompts, or messages displayed to patrons during Requesting (and also displays during Visiting Patron checkout).

Other elements of the patron verification screen, such as the "For example" lines above the input boxes, apply system-wide and are not customizable to individual institutions, agencies or libraries.

Messages were re-written Jan.-Feb. 2003 to comply with III requirements, limited to 62 characters.

9che0   Enter your K# (Employees add s to end) For help 503-399-5040
 
9coc0 u Student ID:
11
9cla0 u Enter Clark College ID #:
 
9cwu0   Enter your University ID#
25
9eos0 b Items should arrive in 3 workdays & held 5 days only. Barcode#
 
9ewu0 b Enter the 8-digit EWU ID number from your Eaglecard
52
9gfu0 b Please enter all 14 digits of your barcode:
43
9lcc0 b Enter Lane ID#
14
9lew0 u Enter UNIV ID# Item arrives in 2 workdays, held 4 days only.
 
9lin0 b Enter Barcode #:
16
9mar0 b Enter barcode#. Item arrives in 3 workdays, held 5 days.
56
9mhc0 u Enter your MHCC id number
25
9ohs0   BARCODE #
 
9oit0 b You will be notified of item's arrival. Enter your OIT ID#:
59
9ore0 u Your University ID number:
25
9osu0 u Pick up at Circ after 3 days. Enter OSU ID #:
46
9pac0 b Enter your University ID:
25
9por0 b BARCODE#
8
9pcc0 b Library barcode:
16
9psu0 b Barcode#: Item arrives in 3 workdays. Held 5 days at CIRC desk
62
9pug0   BARCODE#:
 
9ree0 b BARCODE: Item should arrive in 3 work days,then check at Circ.
 
9sea0 b Enter SU ID# (Add zero(s) to beginning to make 9 digits)
56
9smc0 b Your SMC ID# (P and all 9 digits)
33
9sos0 u Your SOU Novell Login Name:
27
9spu0   Your Student ID #  
9tes0   Enter Evergreen ID#
19
9uwl0   Your barcode
12
9wal0   Please enter barcode#:
22
9was0   Please enter your UW NetID. ID required for checkout.
52
9whi0 b BARCODE: Item should arrive in 3 work days, then ask at Circ
60
9wil0 u WU ID#
6
9wos0 u Campus ID V-number
18
9wsu0   Library ID number (Add zero to beginning to make 9 digits.)
59
9wwu   Key "W" followed by the next 8 digits after the first dash
58
cr0zz b  
 

Changing the Patron Verification setup


To change the patron verification prompt (Prompt for Patron ID) used in Summit Borrowing, contact Alliance staff who will work with III to make the system change.

Local sites can (and should) manage their prompts and examples for local requesting through the local INNOPAC system. Here's the path:

A > ADDITIONAL system functions
A > ALTER system parameter
S > SYSTEM codes
O > Set system OPTIONS
O > OPAC options

 

30 > Patron self-identification prompts & examples.......Choose to view

 

INNOPAC SYSTEM OPTIONS (OPAC options)
Patron self-identification prompts & examples

1 > Prompt for name....................................SYSTEM DEFAULT
2 > Example for name prompt.....Enter your name (example: Jane Smith)
3 > Prompt for patron ID.....................................V-number
4 > Example for patron ID..............................Choose to view
5 > Prompt for PIN................................................N/A
6 > Example for PIN...............................................N/A
7 > Prompt for special instructions....................SYSTEM DEFAULT
8 > Example for special instructions...................SYSTEM DEFAULT

Some of you with sharp eyes may notice that there is also an option to change the tag (index tag) that the system will use for patron verification (for example v or b):

29 > Patron self-identification field.......................V BARCODE

Do Not attempt to change the field, or index (barcode vs. university ID) locally without working with Alliance staff first. If you are changing your patron verification method, for example from Barcode to Univ ID, notify Alliance staff so that the verification tag will be changed simultaneously at both the local site AND at central. If the tags are not synchronized, patrons will have problems trying to Request

Patron verification prompts - displayed to staff during Visiting Patron checkout

Examples (displays only in Internet Explorer)

Date: Tue, 21 Jan 2003 15:31:35 -0800 (PST)
To: Orbis circ and tech/systems contacts
From: Nancy N.

** Patron Verification Prompts & Visiting Patron verification **

One Orbis site is having some trouble using Visiting Patron in
character-based circulation. Perhaps others are seeing same and different
problems in character-based and MilCirc or WebOPAC.

There are at least three problems that can account for trouble with using
Visiting Patron at the owning site:
- for a handful of Owning Sites with certain Operating Systems:
if Owning Site hasn't upgraded to Rel.2002-Phase 2 and
had a special fix, or patch, installed to the upgrade
- visiting patron's campus ID card has no visible barcode or
ID number for Owning Site to key in (since VP can't
find a patron by name, the patron will need to
tell you verbally what ID number to key in)
- patron site's patron verification prompt is long so the
display is a little "goofy"

When a patron visits from a site that is using a Patron Verification
Prompt which exceeds the maximum # of characters*, the system display can
be "blank" or confusing, and especially strange when system writes over
part of the lines on the screen, leaving other characters visible.
*maximum #: see detail later in message

---))) To improve the display of patron verification prompts for staff and
patrons, using character-based, WebOPAC and Mil modules, I recommend that
all sites use a maximum of 62 characters.

Please keep in mind this will affect the display on your local system when
your patrons are using it for requesting, and providing service for your
patrons when they are away from the home library, as Visiting Patrons.

We won't initiate any changes here. But after reviewing the web page
showing each site's prompts, you may wish to contact me about changing
your institution's message so it meets the 62-character goal set by III.
http://libweb.uoregon.edu/orbis/staffhome/userID_prompt.html

__________________________________________________________________________
** maximum number of characters for patron verification prompt
__________________________________________________________________________
Character-based circ: 28 characters.
Use 28 for for the message. Sometimes you may see a message
that works and it's slightly longer than 28; this is only
possible in circumstances where there is a little bit of
room left on the line (when institution name is less than
the 16 allowed and/or the barcode is less than the 14 allowed).

Milcirc: 62 characters for best display. For messages longer
than 62 it will truncate - display the first part of the message,
eliminate the middle and then display .... the last part, up to
93 characters.
WebOPAC is able to use 180 characters without crashing.

 

updated: January 14, 2008

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