Category
|
Area
|
Alliance contacts |
OCLC contracts
|
General project management
|
General questions, status reports, escalation
|
- Mark Kibbey (mkibbey@u.washington.edu)
- John Helmer (jhelmer@uoregon.edu)
|
- Jennifer Pearson (pearsonj@oclc.org)
- Anya Arnold (arnolda@oclc.org)
|
| NRE staff interface |
General problems, config or UI changes, adjusting automated behavior, reports
|
- Nancy Nathanson (nnathans@uoregon.edu)
- Jean Fenske (fenskej@evergreen.edu)
- Mark Kibbey (mkibbey@u.washington.edu)
|
- Ralph Horton (ralph.horton@oclc.org)
- Marianne Bretz (marianne.bretz@oclc.org)
|
NRE patron loads
|
Records not ingesting, credential issues
|
- Mark Kibbey (mkibbey@u.washington.edu)
|
- Jeff Greer (jeff.greer@oclc.org)
|
Discovery layer
|
Patron UI (e.g. availability service), behavior or labeling
|
- Michael Boock (Michael.Boock@oregonstate.edu)
|
- Tom Miller (millertj@oclc.org)
|
Authentication
|
|
- Individual site contacts
- Al Cornish (cornish@wsu.edu)
- Mark Kibbey (mkibbey@u.washington.edu)
|
- Ralph Horton (ralph.horton@oclc.org)
- Jeff Greer (jeff.greer@oclc.org)
- Chris Zagar for ezproxy related authentication (zagar@usefulutilities.com)
|
Circulation gateway
|
Place holds, interaction between NRE and local systems
|
- Mark Kibbey (mkibbey@u.washington.edu)
|
- Ron Corcuera (corcuera@oclc.org)
- Bill Bushman (bushmanb@oclc.org)
- John Bodfish (bodfishj@oclc.org)
|
Workflow
|
|
- Jean Fenske (fenskej@evergreen.edu)
- Shirien Chappel (chappell@uoregon.edu)
|
-
Ralph Horton (ralph.horton@oclc.org)
|
Resolver
|
OpenURL and ILL resolution
|
- Mike Flakus (mflakus@pdx.edu)
- Chris Geib (cgeib@pdx.edu)
|
- Tom Miller (millertj@oclc.org)
|
Passthrough search
|
|
- John Scott (jon_scott@wsu.edu)
- Jerry Becker (beckerg@wsu.edu)
|
- Tom Miller (millertj@oclc.org)
|
Problem reporting form
|
|
- John Scott (jon_scott@wsu.edu)
|
|
Alliance server administration
|
|
- John Scott (jon_scott@wsu.edu)
- Terry Reese (terry.reese@oregonstate.edu)
|
|
