orbis logo   Orbis Courier Service
Service news & information

New Courier beginning Oct. 7

Shipping procedures

Manifests

Packaging tips & guidelines

Tips & answers to questions

Monthly Shipping Statistics

Report on Member Survey, Spring 2002

Reporting problems. Information about missed delivery, lost or damaged items, and other service concerns.

  • Missed pickup/delivery: Contact Consolidated Routing right away. Remember to notify Orbis as well.

    Transit time survey

    Courier Service presentation (overview of membership program, service area, shipping guidelines, etc.)

    Report on Courier Service participant meetings at OLA & WLA, Spring 2001

    • Mailing labels Each dropsite prints labels using the automated label-maker for all dropsites. November 2002: Everyone will print a new set of labels for all dropsites. The new set includes the new sort codes as shown on the Dropsites web page, and a couple of address changes. Dropsites that serve a group of participating libraries: be sure to provide labels for those libraries, too. Remember, the dropsite goes in "FROM". If you want to provide additional detail, such as the name of the participatin library, add it below the Dropsite name in FROM.
    Libraries

    Oct. 2002: serving 213 libraries through 58 dropsites

    		All participating libraries. Alphabetical listing of all participating libraries, and the Dropsite for labeling a package being sent to that library.

    List of dropsites in alphabetical order, with all participating libraries.

    		Dropsite Addresses, Sort Codes and Schedule

    Site contacts at each dropsite (updated Oct. 7, 2002)

    Program & Vendor

    The Vendor. Orbis has contracted with Lanter Delivery Systems to provide service in Oregon, Washington and Idaho. Lanter is a large trucking, distribution and warehousing company with headquarters in Madison, Illinois. Lanter also operates library courier service programs in Indiana, Louisiana, Kentucky, Missouri, and to the members of CIC (Committee on Institutional Cooperation -- the academic consortium of the Big Ten universities and the University of Chicago). In the Pacific Northwest, Lanter will use Marquis Messenger/Consolidated Routing for courier service to Oregon, Washington and Idaho drop sites. Marquis/Consolidated operate in many states throughout the U.S., and currently supply library delivery to organizations in Texas, Louisiana, Arizona, etc. through the Amigos group.

    Background

    Setting up the 
    Original Membership Program
    and Contract 

    Service to 44 dropsites began Nov. 6, 2000.

    		 New program, July 2000-

    Sept. 27 update on status of Courier RFP process and selection of Lanter proposal.
    Oct.9, 2000 Announcement     of new service beginning in November.

    For more information about the RFP process and status, see the Courier Service FAQ, and the RFP. 

    Setting up a Courier service membership program, 1998-
    Announcement of Service; [Email to Courier list, July 17, 1998]
    Meeting Agenda, with detailed comments and summary proposals (Meeting Handout)
    Stakeholder Meeting 4-21-98 Minutes, List of attendees
    Schedule: RFP development, bidding and contract award
    RFP: Request for Proposal for Northwest Courier Delivery Service
    Price formulas: Three approaches to apportioning courier costs 
    Courier Transit Time Study (1997) 
    e-mail list Staff at libraries participating in the courier service (drop-sites and forwarding sites) are invited to subscribe to an email listserv. Please send us your name, title, institution, and email address. In the subject line or body of the message, request to be added to the Courier email listserv. 
    image:back arrow Return to Orbis Library Consortium page

    Contact Orbis at orbis@oregon.uoregon.edu

    Last updated Jan. 23, 2002 PM 

    Date: Tue, 01 Oct 2002 17:13:14 -0700 (PDT)
From: John F Helmer 
Reply-To: courier@lists.uoregon.edu
To: Orbis Announcement List ,
     Orbis Courier Service list ,
     libs-or@webhost.osl.state.or.us
Subject: courier: *** IMPORTANT CHANGE IN COURIER

Due to the need for timely receipt, this message is cross posted to
several lists.  Please forward to staff using the Orbis Courier System.
Sorry for the duplication.  --jfh
======================================================================

** Effective immediately, please discontinue shipping via the Orbis
** Courier Service.  WPX drivers will continue to serve all dropsites and
** you should continue to receive material but please stop sending as of
** Wednesday October 3.

This week, without prior notice, WPX announced a major change in routes,
sorting procedures, personnel, and delivery vehicles to be implemented
over the next several days.  This shift may cause a major disruption in
service resulting in changes in pick-up time and significant delays in the
delivery of in-transit material.  For this reason we are asking all
dropsites to discontinue shipping for the rest of this week.

I expect to resume normal courier service on Monday but ask that you wait
to hear from Orbis before you begin using the courier system again.

I very much regret this short notice and ask for your patience as we
work this problem out with the appropriate vendors.

Stay tuned ... I'll be in touch with more information as soon as
possible.

======================================================================
 John F. Helmer
 Executive Director
 Orbis Library Consortium                jhelmer@darkwing.uoregon.edu
 1299 University of Oregon                      voice: (541) 346-1835
 Eugene, Oregon 97403-1299                        fax: (541) 346-1968

 http://orbis.uoregon.edu                    orbis@oregon.uoregon.edu
======================================================================