orbis logo   Orbis Courier Service
URGENT! Discontinue sending materials Wednesday Oct. 2 thru Friday Oct. 4 while we work through the sudden, major changes proposed by WPX. See the detail below.

 

Service news & information Shipping procedures

Manifests

Packaging tips & guidelines

Tips & answers to questions

Monthly Shipping Statistics

Report on Member Survey, Spring 2002

Reporting problems. Information about missed delivery, lost or damaged items, and other service concerns. Contact WPX about missed delivery. Remember to notify Orbis as well.

Transit time survey

Courier Service presentation (overview of membership program, service area, shipping guidelines, etc.)

Report on Courier Service participant meetings at OLA & WLA, Spring 2001

Mailing labels Mailing label masters for new dropsites:
Tacoma Public Library,
Boise State U., College of Southern Idaho,
Idaho State U., Lewis-Clark State Coll.,
Univ. Place in Idaho Falls
others:
Whitman, Seattle Public Lib, Warner Pacific, Concordia U.,
revised label for Eastern Ore. U

Automated label-maker for all dropsites.

Libraries

Mar. 2002: serving 220 libraries through 62 dropsites

All participating libraries. Alphabetical listing of all participating libraries, and the Dropsite for labeling a package being sent to that library.
List of dropsites in alphabetical order, with all participating libraries.

Dropsite Addresses, Sort Codes and Schedule

Site contacts at each dropsite
Program & Vendor

Service to 44 dropsites began Nov. 6, 2000.

The Vendor. Orbis has contracted with Lanter Delivery Systems to provide service in Oregon, Washington and Idaho. Lanter is a large trucking, distribution and warehousing company with headquarters in Madison, Illinois. Lanter also operates library courier service programs in Indiana, Louisiana, Kentucky, Missouri, and to the members of CIC (Committee on Institutional Cooperation -- the academic consortium of the Big Ten universities and the University of Chicago). In the Pacific Northwest, Lanter will use Western Parcel Express (WPX) for almost all courier service to Oregon, Washington and Idaho drop sites. WPX already operates in Wasington, Idaho, Montana, Oregon and Alaska, California, Arizona and Nevada. 

Background

Setting up the 
Original Membership Program
and Contract 

New program, July 2000-

Sept. 27 update on status of Courier RFP process and selection of Lanter proposal.
Oct.9, 2000 Announcement
of new service beginning in November.

For more information about the RFP process and status, see the Courier Service FAQ, and the RFP

Setting up a Courier service membership program, 1998-
Announcement of Service; [Email to Courier list, July 17, 1998]
Meeting Agenda, with detailed comments and summary proposals (Meeting Handout)
Stakeholder Meeting 4-21-98 Minutes, List of attendees
Schedule: RFP development, bidding and contract award
RFP: Request for Proposal for Northwest Courier Delivery Service
Price formulas: Three approaches to apportioning courier costs 
Courier Transit Time Study (1997) 


e-mail list Staff at libraries participating in the courier service (drop-sites and forwarding sites) are invited to subscribe to an email listserv. Please send us your name, title, institution, and email address. In the subject line or body of the message, request to be added to the Courier email listserv. 

image:back arrow Return to Orbis Library Consortium page

Contact Orbis at orbis@oregon.uoregon.edu

Last updated Jan. 23, 2002 PM


Date: Tue, 01 Oct 2002 17:13:14 -0700 (PDT)
From: John F Helmer 
Reply-To: courier@lists.uoregon.edu
To: Orbis Announcement List ,
     Orbis Courier Service list ,
     libs-or@webhost.osl.state.or.us
Subject: courier: *** IMPORTANT CHANGE IN COURIER

Due to the need for timely receipt, this message is cross posted to
several lists.  Please forward to staff using the Orbis Courier System.
Sorry for the duplication.  --jfh
======================================================================

** Effective immediately, please discontinue shipping via the Orbis
** Courier Service.  WPX drivers will continue to serve all dropsites and
** you should continue to receive material but please stop sending as of
** Wednesday October 3.

This week, without prior notice, WPX announced a major change in routes,
sorting procedures, personnel, and delivery vehicles to be implemented
over the next several days.  This shift may cause a major disruption in
service resulting in changes in pick-up time and significant delays in the
delivery of in-transit material.  For this reason we are asking all
dropsites to discontinue shipping for the rest of this week.

I expect to resume normal courier service on Monday but ask that you wait
to hear from Orbis before you begin using the courier system again.

I very much regret this short notice and ask for your patience as we
work this problem out with the appropriate vendors.

Stay tuned ... I'll be in touch with more information as soon as
possible.

======================================================================
 John F. Helmer
 Executive Director
 Orbis Library Consortium                jhelmer@darkwing.uoregon.edu
 1299 University of Oregon                      voice: (541) 346-1835
 Eugene, Oregon 97403-1299                        fax: (541) 346-1968

 http://orbis.uoregon.edu                    orbis@oregon.uoregon.edu
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