courier
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courier |
| Differences between the Courier Program and Summit Borrowing |
The Orbis Cascade Alliance Courier Program transports both ILL and Summit Borrowing materials. Many times ILL and Summit items are in the same shipment (though in different bags).
The Courier Program is an important piece of the Summit Borrowing process, but it is a separate program on its own with different procedures. In fact, over 1/3 of the Courier Program participants do not participate in Summit Borrowing.
This can lead to some confusion, especially when training new
staff or students to complete packing and shipping tasks.
Because the programs are different, there are different procedures for similar
tasks. For example:
If you need to: |
You should : |
report a courier problem |
Go to the Courier website and complete the Problem Report Form. |
report closure - no need for Courier Service |
Go
to the Courier website and complete the Dropsite Closure Report form
(listed as library
closure on the website.) |
ask about a missing ILL item |
Send a message to the courier listserv: courier@lists.uoregon.edu |
ask about a missing Summit Borrowing item |
Send a message to the summit-circ listserv: summit-circ@lists.uoregon.edu You may wish to follow up by sending a message to the Courier list if you suspect it may have somehow traveled to a non-Summit Borrowing dropsite |
send Courier shipping stats |
Send your courier stats as an .xls attachment to: orbiscas@uoregon.edu |
ask for more ILL courier bags |
Send a message to the courier listserv: courier@lists.uoregon.edu |
ask for more Summit Borrowing bags or media boxes |
Send a message to the summit-circ listserv: summit-circ@lists.uoregon.edu |
ask a question via e-mail about the Courier program |
Send your question to: orbiscas@uoregon.edu |
ask a question via e-mail about Summit Borrowing |
Send your question to: summit@uoregon.edu |
updated: November 21, 2006
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